Solitr.com Usability Survey
This study was conducted entirely remotely as an online survey due to the COVID-19 pandemic. Participants were asked to play Solitaire on Solitr.com for roughly 5 minutes. After 5 minutes of playing, participants were given a survey to complete.
The survey form was created through Google Forms and shared to the participants at the start of their participation. Before starting the survey, participants were asked to choose a number to identify themselves in the survey while keeping their anonymity.
Insights through survey data:
Survey data was collected through the use of Google Forms. Although the NPS score was trending low, the players did have an overall positive experience. Regardless of whether the player was new or experienced, Solitaire seemed to have a wide appeal for players. Furthermore, the game interface were easily navigable and simple to use.
The playtest of Solitaire on solitr.com found a few key points of interest. Players generally rated the responsiveness, overall experience, and card recognition highly. These highly rated scores created a positive experience for the players. However, for some players, the lack of visual information prevented them from learning and enjoying the game. Primary visual learners are alienated from this Solitaire game due to the lack of graphics in the instructions or help options.
Some players stated that they will enjoy playing Solitaire casually or to fill time.